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Returns

RETURN POLICY
  • Items must be returned within 30 days of order date for refund or store credit.
  • Items must be unused and in the same condition you received them.
  • All accessories and jewelry are FINAL SALE!
  • FREE returns on store credit returns - US CUSTOMERS ONLY.
  • Return shipping for refund is to be covered by you. The shipping cost will be deducted from your refund at a flat rate of $6 or you may use your own shipping method.
  • We do not accept exchanges at this time.

All return requests will be emailed a prepaid shipping label within 24 hours Monday - Friday. Customers requesting refunds for their returns will have the flat rate shipping fee of $6 deducted from their total refund amount.

Customers who wish to use their own shipping method for returns are welcome to do so. Please be sure to include your RA# on the front of your package. A trackable shipping service is highly recommended.  

RETURN PROCESS

Once return package has been received, please allow 5-7 days for processing. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Refunds will be credited back to original payment method. Refunds to debit/credit cards may take an additional 5-7 days to process depending on your bank. Paypal refunds go through immediately. You will receive an email notifying you of your refund once completed. 

Effective 11/10/2017

Enter the email address used at time of order and the order number in the fields below.