How do I order ?
Place all wanted items in your cart and checkout with your preferred payment method. After an order is placed you will receive a confirmation email. Processing takes 24 hours M-F while weekend orders process the next business day. After an order is processed you will receive an email with all tracking information. Please allow up to 24 hours for the tracking information to update before contacting us.
Please be aware that although we offer a price converter on our website once you checkout the funds will automatically show as USD and NOT as your chosen currency.
How long will it take to get my order ?
It takes 24 hours to process orders placed Monday through Friday, if your order is placed Friday after 10 am PST your order will not be processed until the next business day. Orders are not shipped or processed on weekends or holidays.
Will you be getting any more of "X" item in stock ?
Once we see something sells out, we try our hardest to restock as soon as possible. Sometimes we are not sure if we are able to restock items. Sign up for our "back in stock" emails on sold out items to be notified if and when an item is available again.
How much is this item in pounds, etc. ?
Please do not ask us to convert USD to your local currency, we do not want to mislead you. Please search for a currency converter online.
Do you ship to Ukraine, Russia, China, Brazil, etc. ?
We ship worldwide.
I am an international customer, why do I have to pay to receive my package ?
Unfortunately, this is not in our control. Each country has different customs regulations. We are not obligated to pay for customs, this is to be paid by you if your country requires it. Please contact you country's customs office for more information before ordering.
Why didn't I get a confirmation or tracking email ?
You may have provided an incorrect email address. Email us here with your full name and shipping address to fix the issue.
Whats your return policy ?
Click here to view our returns/exchanges policy.